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Comcast Releases 2020 Network Performance Data, Highlighting COVID-19 Impact

Smart technologies, more than $15 billion in investment since 2017, allowed network to manage elevated demand driven by large growth in online video and gaming.

Comcast Corporation today released 2020 network data showing that years of strategic investment, combined with advancements in network software, were among the primary factors that allowed its network to perform at such a high level throughout a year marked by tens of millions of Americans transitioning to working and learning from home.

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As the world approaches the one-year anniversary of the widespread pandemic stay-at-home shift, 2020 traffic patterns reveal a sharp traffic surge in March and April, followed by a transition into a more typical – although still elevated – growth trend throughout the balance of the year.

“The Internet was a bright spot during the darkest hours of 2020, keeping hundreds of millions of people connected to work, school, entertainment, and most importantly, each other,” said Tony Werner, President of Technology, Product, Xperience at Comcast Cable. “We’re proud of the years of strategic investment and innovation that enabled us to build the foundation of a high-speed, intelligent network designed to scale to the needs of our most demanding users, and also adapt to unexpected events.”


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